December 2022 Update

A message from Pulse Energy's CEO, Sharnie Warren.

As a 100% community-owned business, Pulse Energy is committed to providing great products and services to our customers.

On behalf of the team at Pulse Energy, I would like to wish you a Merry Christmas and Happy New Year.

It's been an exciting few months here at Pulse Energy and I would like to share with you the latest news and initiatives.

Our new partnership with Lodestone Energy.

We’re always looking for ways to improve our offerings and provide exceptional service to our customers.

We’re excited to announce our new partnership with Lodestone Energy to bring solar energy to our customers in the future.

Find out more

We're a Toitū net carbonzero certified business!

This means we’re positively contributing to the sustainability of our future through measuring, reducing, and offsetting our carbon footprint.

We’re committed to not only maintaining this standard but also looking for new ways to reduce our impact on the environment and our carbon footprint in the future.

Find out more

Supporting customers facing energy hardship.

This year, our Pay it Forward Programme has helped over 1,800 families who have reached out to us indicating they are struggling to keep up with their household bills.

We know what a difficult year this has been for many families across New Zealand and we're proud to be working alongside our customers to help families facing energy hardship.

Last chance to nominate your project!

This month is your last chance to apply for our new community grant programme. We are giving away five grants of $1,000 to support a local club, school, or community project.

Click the link below to find out more and apply.

Find out more

Our Digital Employee, Fern.

Over the Christmas break, our Customer Care Team will be closed on public holidays.

Our digital employee Fern is available to help 24/7 on our website. Fern can help with account specific questions like your account balance, when your bill is due, payment options, and more.

Chat with Fern

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