Terms and Conditions

Standard Residential Terms

This Agreement applies to all Pulse Energy customers from 10 June 2021 and is referred to by the Product Schedule. Amends: Fixed Asset Fee

Standard Residential Terms - Broadband and Phone Services

This Agreement applies to all Pulse Energy Broadband customers who have signed up before 17 January 2022.

This Agreement applies to all Pulse Energy Broadband customers who have signed up after 17 January 2022.

Standard Residential Terms – solarZero

This Agreement applies to all Pulse Energy customers on our solarZero Plan from 24 September 2020 and is referred to by the Product Schedule. Amends: Privacy Policy 

Standard Residential Terms – solarZero

This Agreement applies to all Pulse Energy customers on our solarZero Plan from 10 June 2021 and is referred to by the Product Schedule. Amends: Fixed Asset Fee

Notice of Exemption

Notice of Exemption of the Low Fixed Tariff option for some domestic customers in the Marlborough Lines and Alpine Energy network area

Product Schedule - Pulse Energy Broadband

This Product Schedule applies to all Pulse Energy customers on our Pulse Energy Broadband Plan who have signed up before 17 January 2022.

This Product Schedule applies to all Pulse Energy customers on our Pulse Energy Broadband Plan who have signed up after 17 January 2022.

Product Schedule - Pulse Energy Freedom

This Product Schedule applies to all Pulse Energy customers on our Pulse Energy Freedom Plan who have signed up after 1 January 2020.

Product Schedule - Pulse Energy Freedom Online 

This Product Schedule applies to all Pulse Energy customers on our Pulse Energy Freedom Online Plan who have signed up after 1 January 2020.

Product Schedule - Pulse Energy

This Product Schedule applies to all Pulse Energy Residential customers who signed up after 1 April 2021.

 

Product Schedule - Pulse Energy Freedom

This Product Schedule applies to all Pulse Energy customers on our Pulse Energy Freedom Plan who have signed up before 1 January 2020.

Product Schedule - Pulse Energy Freedom Online

This Product Schedule applies to all Pulse Energy customers on our Pulse Energy Freedom Online Plan who have signed up before 1 January 2020.

Product Schedule - Pulse Energy Price Promise 

This Product Schedule applies to all Pulse Energy customers on our Pulse Energy Price Promise Plan who have signed up before 1 April 2021.

Product Schedule - Pulse Energy Price Promise

This Product Schedule applies to all Pulse Energy customers on our Pulse Energy Price Promise Plan who have signed up before 1 January 2020.

Product Schedule – solarZero Plan

This Product Schedule applies to all Pulse Energy customers on our solarZero Plan

Standard Business Terms

This applies to all business customers from July 1 2019.

Standard Business Terms

This Agreement applies to all Pulse Energy customers from 10 June 2021 and is referred to by the Product Schedule. Amends: Fixed Asset Fee