Customer Support Hub
It’s really important to us that our customers feel looked after.
Our Customer Support Hub is where you will find a range of useful resources including budgeting support tools and energy efficiency advice.
We will update this page regularly with our favourite support services.
Pay it Forward Programme
Our customers can contribute as little as $2 per month on their power bill to support households experiencing energy hardship. Every $ counts!
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Payment
Options
We offer a range of different payment solutions for our customers. You can choose an option which best suits your needs.
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Budgeting Advice/Tools
We have many budgeting services and resources available to you. MoneyTalks provide free financial mentoring to families, while the Sorted Budget calculator can help you prioritize household bills.
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Energy Efficiency
We have a range of hints and tips to help you make your home more energy efficient and to save money on your energy bills. The Genless running costs calculator will tell you just how much your appliances cost to run.
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