Terms and Conditions

Standard Residential Terms

Standard Residential Terms

This Agreement applies to all Pulse Energy customers from 1 April 2024 and is referred to by the Product Schedule.

Standard Residential Terms - Broadband and Phone Services

This Agreement applies to all Pulse Energy Broadband customers.

Standard Residential Terms – SolarZero

This Agreement applies to all Pulse Energy customers on our SolarZero plan and is referred to by the Product Schedule.

Notice of Exemption

Notice of Exemption

Notice of Exemption of the Low Fixed Tariff option for some domestic customers in the Marlborough Lines and Alpine Energy network area.

Residential Product Schedule

Product Schedule - Pulse Energy Price Promise

This Product Schedule applies to all Pulse Energy customers on our Price Promise Plan.

Product Schedule - Pulse Energy Freedom

This Product Schedule applies to all Pulse Energy customers on our Pulse Energy Freedom Plan.

Product Schedule - Pulse Energy Broadband

This Product Schedule applies to all Pulse Energy customers on our Pulse Energy Broadband Plan.

Product Schedule - SolarZero

This Product Schedule applies to all Pulse Energy customers on our SolarZero Plan

Business Agreement

Standard Business Terms

This Agreement applies to all Pulse Energy Business customers and is referred to by the Product Schedule.

Website Terms of Use

Website Terms of Use

This Agreement applies to all customers.

Pop up imagery Website

Pulse Website pop up banner mobile image 830 x 230px

Request A Call

Join Pulse Energy today and receive a $200 joining credit on your first power bill plus 2 months free broadband.*

Please complete the form below and one of the team will be in touch soon.

*Terms apply

Please enter your Name

Please enter a number we can contact you on

Please enter your email address we can contact you on