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Pay it Forward.

Add a small monthly contribution to your power bill to help families experiencing energy hardship.

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We're matching every contribution to the Pay it Forward Programme, dollar for dollar!*

For every contribution our customers make, Pioneer Energy Retail will match this until 31 March 2024.*

You can help by adding as little as $2 to your bill each month to help support a family in need. We will make sure your contribution goes to a home that needs it the most. 

The Pay it Forward Programme was established during the nationwide lockdown in 2020 to support families experiencing energy hardship. It is a joint initiative between Pioneer Energy Retail and our customers. 

Thanks to the generosity of our customers, the Programme has already helped thousands of New Zealanders.

*Terms and Conditions apply. 

Make a contribution.

Here's how the Pay it Forward Programme works.

1

Be a Pioneer Energy Retail customer

The Pay it Forward Programme supports our customers experiencing energy hardship.

2

Choose your contribution

You can contribute as little as $2 per month to the Programme. This will automatically be added to your monthly bill. 

 

3

Pay it Forward

Contributions from the Programme are allocated at our discretion to customers experiencing energy hardship. 

Want to get involved and join our team of people making a real difference?

You can help by adding as little as $2 per month to your energy account by completing the form.

You will need your Account Number. If you don't know your Account Number, please email us.

You can cancel, pause or change your contribution amount at any time by contacting our team.

 

Set up a monthly contribution to help support a family in need.

Here’s how together, we have helped families experiencing energy hardship so far.

Table showing the current stats for the pay it forward programme since June 2021

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A little kindness goes a long way.

Here at Pioneer Energy Retail, we're strong believers in giving back to our community and supporting local families. 

This was the driving force behind the Pay it Forward Programme, a joint initiative between Pioneer Energy Retail and our customers, which provides support to customers experiencing energy hardship. 

Thanks to the generosity of our customers, the Programme has already touched the lives of thousands of New Zealanders. Check out our articles to find out more. 

Blankets and winter packs help keep Kiwi families warm
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Pulse Energy Pay it Forward Programme Wins Canstar Blue’s Innovation Excellence Award 2021
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Lending a helping hand with the Pay it Forward Programme
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Introducing the Pay it Forward Programme
Read Article
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Request A Call

If you are interested in joining us or adding broadband to your account, please complete the form below and one of the team will be in touch soon.

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